INDEX / CARE 01
Shipping & returns
Orders leave the Riyadh studio within 24 hours on business days. Tracking is issued the moment a parcel is scanned.
01
Delivery windows
| Region | Window | Cost |
|---|---|---|
| Riyadh, Jeddah, Dammam | 1–2 business days | Free over 400 SAR — 25 SAR under |
| Rest of Saudi Arabia | 2–4 business days | Free over 400 SAR — 30 SAR under |
| GCC (AE, KW, BH, QA, OM) | 3–6 business days | 60 SAR, duties prepaid |
| International | 5–10 business days | 120 SAR, duties at destination |
02
Returns
- 0130 days from delivery, unworn, tags attached, original packaging.
- 02Free return pickup inside Saudi Arabia. One label per order.
- 03Refunds are issued to the original method within 5–7 business days of inspection.
- 04Final sale: face masks, socks and opened grip accessories.
03
Exchanges
Size exchanges ship the replacement the same day we scan the return, so the piece is not held out of stock while it travels. If your size sold out we hold priority for you on the next index.