Question 1

How often do you release?

Accepted Answer

Four indexes a year. Each index is produced once; we do not restock a sold-out colourway unless it becomes a core carry-over.

Question 2

Is the sizing unisex?

Accepted Answer

Unisex pieces are cut on a men's block with a shortened body. If you usually wear women's sizing, take one size down on unisex.

Question 3

Are the leggings opaque?

Accepted Answer

Every legging is squat-tested for opacity under studio lighting and the result is published on the product page as a measured value, not a claim.

Question 4

Which payment methods do you accept?

Accepted Answer

Mada, Visa, Mastercard, Apple Pay and split payment through Tabby and Tamara on orders above 200 SAR.

Question 5

Do you ship outside Saudi Arabia?

Accepted Answer

Yes — GCC in 3–6 business days with duties prepaid, and international in 5–10 business days with duties collected at destination.

Question 6

How do I track an order?

Accepted Answer

A tracking link is issued the moment the parcel is scanned by the carrier. It is sent to the email on the order.

Question 7

What is your repair policy?

Accepted Answer

Seam, zip or hardware failure within two years of purchase is repaired or replaced at no cost. Wear from use is repaired at material cost.

Question 8

How do I contact a human?

Accepted Answer

Write to care@nvrmnd.net or use the contact page. Replies land within one business day, Sunday to Thursday, Riyadh time.